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Helpful Links and Resources

March 30, 2020

Please continue to visit this page for updates.

For information on COVID-19 a different language, please see one of the following resources:

Emotional & Mental Resources

  • Foundry Virtual Drop-In Counselling service offers counselling services to young people ages 12-24 and their families in BC. Foundry is working to ensure all young people across BC have access to the care and support they need, when they need it.  Foundry is now offering virtual drop-in counselling sessions through chat, phone calls, or video call!
  • School counsellors - please contact your local school
  • Whitevalley Resource Centre - (250) 547-8866
  • The First Nations Health Authority is working with provincial partners and the Public Health Agency of Canada to actively monitor and respond to the COVID-19 - Website
  • The Interior Crisis Line offers 24/7 telephone support and online chat support Thursday to Sunday from 5 to 9 pm - 1-888-353-2273  |  Online Chat
  • Family Resource Centre provides counselling and support groups services to children, teenagers, adults, couples, parents, and families - (250) 545-3390
  • NOYFSS provides counselling and support services to individuals and families - (250) 545-3572
  • Child Youth and Mental Health - (250) 549-5404
  • Canadian Mental Health Association provides access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness. - (250) 542-3114  |  Find Help Now
  • If your child is struggling with a problem, big or small, they can call the Kids Help Line, a free resource available to them - 1-800-668-6868.
  • For mental health and online safety support, all families have access to ERASE – Expect Respect and a Safe Education – www.erase.gov.bc.ca

Community Resources

  • COVID-19 Vernon Survival Guide - Emergency Food Resources (for people not accessing Turning Points Food Programs)

  • Vernon Food Bank House of Hope provides food assistance. Please call or visit them to make an appointment - (250) 549-4111  |  3303 32 Avenue, Vernon (behind Staples)
  • Please see the following offers by Telus and Shaw. Both of these companies are offering support to families in need when it comes to internet access during these unprecedented times. See links below to learn more.
    • Telus for Good Telus is providing eligible families with the tools and connectivity they need to succeed
    • Shaw Helps – Shaw is helping Canadians get the help they need during these unprecedented times

Educational Resources

  • School District 22 staff have developed a website to support families with learning from home - Home Learning Resources
  • EASE (Everyday Anxiety Strategies for Educators) has adapted some EASE classroom activities for use at home by parents and caregivers to support children’s mental health and continuous learning during this difficult time and beyond. Please check out the EASE ‘At Home’ K-3 and 4-7 activities - EASE website
  • The Ministry of Education has developed a website called Open School BC – Keep Learning which includes suggestions for parents and caregivers to keep their children learning at home during the COVID-19 pandemic - www.openschool.bc.ca/KeepLearning
    The site offers a collection of resources including:
    • Learning From Home
    • Everyday Learning Activities
    • Resources
    • Keeping Healthy
    • The Government of BC has created a website with a comprehensive set of frequently asked questions that will be continuously updated as things progress – www.gov.bc.ca/SafeSchools/

    Government & COVID-19 Related Resources

    • The Government of BC has created a new website that is constantly being updated with the latest information – www.gov.bc.ca/COVID19
    • The best source of COVID-19 health information can be found at the BC Centre for Disease Control website – http://covid-19.bccdc.ca/
    • For questions of a non-medical nature, a new telephone line has been set up at 1-888-COVID19 (2684319). Phone lines are open 7 days a week from 7:30 AM to 8 PM, and information is available in more than 110 languages.
    • For those who think they have symptoms of COVID-19, the Ministry of Health has developed an online self-assessment tool at https://bc.thrive.health/ and people with symptoms can also call 8-1-1 to prearrange health testing.
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